* FREE DOMESTIC GROUND SHIPPING ON ALL ORDERS OVER $25 - ORDER BY DEC 19TH FOR XMAS DELIVERY *

Policies

Lead Times:

We keep a large stock of coat hooks and minimal stock of larger items. Depending on inventory most Merkled products are made to order. Please be aware of the lead times noted for each item or feel free to check with us before ordering.

Trade Discounts:

We are happy to extend a trade discount to architects, interior designers, contractors and others who specify our products for residential, commercial, and hospitality projects. Minimum orders do apply, please email us for more information.

Custom:

Not all but most of our products can be customized in dimension and color. We love hearing customer ideas and love working in collaboration. Please email us with your custom needs, ideas and questions.

Domestic Shipping:

All items are shipped USPS or Fedex Ground depending on location and cost. If you are wanting your order shipped a specific way please contact us with that request and we can give you a quote.

International Shipping:

We will be glad to arrange international shipping. Please contact us with your shipping address and the desired items and we will get you a quote.

Cancellations:

Most items are made to order. Cancellations have to be made within 24 hours of purchase.

Return Policy:

Please note returns are accepted only for items that are damaged. Inspect your product immediately after arrival for any damages. Furniture must be returned unused and with all of the original packaging in order for us to make a damage claim to the shipper.

Privacy Policy:

We will not sell, trade or give out your personal information to any third party.